Privacy Policy for Holly Tree Surgeons

Effective Date: 16 April 2025

At Holly Tree Surgeons, accessible from www.hollytreesurgeons.co.uk, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us for our tree surgery services.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, address, telephone number, and email address when you fill out our online forms, request a quote, or contact us.

Service Details: Information about the services you request, including location and details of your property.

Website Usage Data: Information about your use of our website, including IP address, browser type, and browsing activity, collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide our tree surgery services.

To send you quotes, invoices, and service updates.

To improve our website and customer service.

To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website or delivering our services, but only when necessary and with appropriate safeguards in place.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

5. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request erasure of your data, where applicable.

Object to or restrict our processing of your data.

Withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Holly Tree Surgeons

Email: info@hollytreesurgeons.co.uk